100% Product Guarantee
We guarantee your satisfaction! If there is any problem or question regarding your shipment, please contact us immediately by phone at 877-320-JAVA (5282) (Monday-Friday: 8:00am–4:30pm PT), by e-mail or use the Leave Message chat link under the Checkout Now link.

Return Policy
Gloria Jean's Gourmet Coffees strives to provide excellent Customer Service and we will do whatever we can to ensure that you're satisfied. Should you feel the need to return an item within the first 30 days of receiving it, you must contact Customer Service first to obtain an RMA. If you return items without contacting Customer Service first, you may be subject to paying the return shipping costs. You can contact our Customer Service office at 877-320-JAVA (5282) (Monday-Friday: 8:00am–4:30pm PT)